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Help Center

FAQs

FAQs

Get answers to some of our most frequently asked questions.

Does Vestaboard have a Referral Program?

Functionality

What is Vestaboard+?

How does Vestaboard work?

What are the key components of Vestaboard?

Does Vestaboard make a sound?

What is my pairing code used for?

How long of a message can I display on Vestaboard?

How does Vestaboard receive the messages it displays?

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Usage

Where can I download the mobile app?

Does Vestaboard offer real-time support?

Can Vestaboard be used outdoors or in direct sunlight?

Will Vestaboard be certified for safe use in commercial settings?

Delivery

What is the delivery process after ordering my Vestaboard?

Customization

Can I customize Vestaboard at all?

Can I change the font used on my Vestaboard?

Will there be a way to left-justify or bottom-justify the text?

Specs

What are Vestaboard's dimensions?

How is Vestaboard powered?

What is the size of each character unit on Vestaboard?

Troubleshooting

How do I use Recovery Mode to reconnect my Vestaboard to WiFi?

Where can I locate my Board ID?

How do I connect my Vestaboard to Wi-Fi?

How do I place the frame on my Vestaboard?

Why won't my Vestaboard turn on?

Why does my Vestaboard turn all white after powering on?

Why does my Vestaboard stay all black when powered on?

Will my Vestaboard work with a weak Wi-Fi signal?

How do I log into the mobile app?

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