Why won't my Vestaboard turn on?

Anytime you plug in your Vestaboard, it should automatically boot up with a loading sequence where your Vestaboard changes to black one column at a time. After all 22 columns have turned black, Vestaboard changes to white one column at a time.

The boot up can take up to 2 minutes to complete:

Loading Sequence Example

If you do not experience the expected boot sequence after plugging in, confirm that your Vestaboard is plugged into an active and functioning outlet. For example, if the outlet you are using is controlled by a switch, ensure the switch is also turned on and functioning properly.

If you're still not seeing any Bits moving after confirming that your power outlet is active and working for other products, please contact us for further troubleshooting.