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      1. Help Center
      2. Troubleshooting and Support
      3. Support and Warranty
      • FAQs
      • Hardware and Setup
        • Hardware
        • Mounting and Installation
        • Onboarding and Connectivity
      • Core Software
        • Sending and Managing Messages
        • Users and Features
        • API and Open Source Software
      • Vestaboard+
        • FAQs
        • Purchasing
        • Activation
        • Channels
        • Management Tools
      • Troubleshooting and Support
        • Troubleshooting
        • Support and Warranty
      • Financing
        • Financing (powered by Affirm)

      Troubleshooting and Support

      Learn more about troubleshooting, our warranty and servicing offerings.

      Troubleshooting

      • How do I remove or replace a Bit?
      • Does Vestaboard offer real-time support?
      • Why is my Black Vestaboard showing all white tiles?
      • Where do I find my Vestaboard's serial number?
      • Where can I locate my Board ID?
      • Why won't my Vestaboard connect to the network via Ethernet?
      See more

      Support and Warranty

      • What warranty is included with my Vestaboard?
      • What is the lifecycle expectancy of a Bit and its motor?
      • How do I clean my Vestaboard?
      • What is required to return a Vestaboard?
      • Can I repair or replace parts after my Vestaboard is out of warranty?
      See more
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