When troubleshooting with our support team, you may be asked to provide the unique Board ID of your Vestaboard. You can find and copy your Vestaboard's Board ID on both the mobile and web apps using the following steps.
Within the mobile app:
- Tap the gear icon to access the Settings of the current Vestaboard you are managing.
- Tap Manage next to your current Vestaboard's name.
- Below the name of your Vestaboard, you'll see the Board ID listed with an option to copy it to your clipboard.
- Once logged in, you will see your named Vestaboard in the upper right of your screen.
- Select the current Vestaboard name to see a dropdown of all Vestaboards you have access to, as well as their corresponding Board ID which can be copied and shared.