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Vestaboard limited warranty

Vestaboard, Inc.("Vestaboard") extends the following Limited Warranty to use cases at home and in small businesses (defined as organizations or businesses with 50 employees or fewer). If you require additional information about warranty or service contracts for any other type of use case, please contact us.


Any other use of the Vestaboard shall void this Limited Warranty. During the applicable Limited Warranty periods described below, the covered components of the Vestaboard will be free of defects or malfunctions during normal use. Certain exclusions apply, as further described in this Limited Warranty.


The Limited Warranty applies only against defects discovered within the applicable Limited Warranty period and only so long as the Vestaboard remains in the possession of the original purchaser, or, for a gifted Vestaboard, the owner of the original digital account attached to that Vestaboard.


Vestaboard warrants the components and all original parts of the Vestaboard against defects in workmanship and materials for a period of 24 months from the date of original delivery. Vestaboard is not warranted against normal wear and tear or cosmetic degradation and it is important that you maintain the Vestaboard according to our recommended care instructions. Please refer to Vestaboard’s guide on maintaining your Vestaboard here.


For a Vestaboard originally installed by an authorized Vestaboard technician, Vestaboard will cover the labor cost for the repair or replacement made under this Limited Warranty for a period of 24 months from the date of original delivery. Except where applicable law requires otherwise, repair labor is not covered for locations where Vestaboard did not originally install the Vestaboard or if the Vestaboard is moved to a location that is outside of Vestaboard's service area.


Exclusions and Limitations


Who and what is covered:


The original owner of the Vestaboard. The Vestaboard must remain in the possession of the original purchaser, or, for a gifted Vestaboard the owner of the original digital account attached to that Vestaboard. This Limited Warranty is not transferable. If a defect arises in the Vestaboard or a warranted component within the applicable Limited Warranty period, the purchaser’s sole and exclusive remedy is for Vestaboard to, at Vestaboard’s discretion to the extent permitted by law, either replace or repair the defective or malfunctioning Vestaboard or component with the same or a comparable model. Any replacement or repaired component shall be warranted for the remainder of the original Limited Warranty period or 30 days, whichever is longer, or for any additional period that is required by applicable law.


What is NOT covered:


Any other Vestaboard products or services, non-Vestaboard products or labor, units that are, or that Vestaboard reasonably believes to be, stolen, counterfeit, or purchased from an unauthorized distributor or reseller, units purchased or used outside the U.S. or Canada, and units missing serial numbers. Software, even if sold with or embedded in the Vestaboard, or Internet connectivity. Vestaboard does not warrant that the operation of the Vestaboard will be uninterrupted or error-free.


Damage or component failure due to normal wear and tear, improper or negligent handling, maintenance, installation, relocation, or repair (other than that caused by a Vestaboard authorized service technician), use of the Vestaboard with parts or accessories from third parties, or with parts or accessories not originally intended for or compatible with the Vestaboard, or any use contrary to the instructions at vestaboard.com/help.


Damage or equipment failure due to any kind of accident, abuse, improper or abnormal use, neglect, corrosion, discoloration of paint or plastic (or any other change in cosmetic appearance that does not affect performance), theft, vandalism, fire, flood, wind, lightning, freezing or other natural disasters or acts of God of any kind, electrical wiring, power reduction, power fluctuation or power failure from whatever cause, unusual atmospheric conditions, collision, introduction of foreign objects, or modifications that are unauthorized or not recommended by Vestaboard.


Incidental or consequential damages. Vestaboard is not responsible or liable for indirect, special, incidental or consequential damages, economic loss, loss of property or profits, loss of enjoyment or use, or other consequential damages of any nature whatsoever in connection with the purchase, use, repair or maintenance of equipment or parts. Vestaboard does not provide monetary or other compensation for any such repairs or replacement parts costs, including but not limited to advertising fees, work time lost, cost of substitute equipment, diagnostic visits, maintenance visits or transportation. 


Any attempt to move or repair Vestaboard creates a risk of injury and property damage. Vestaboard is not responsible or liable for any damage or injury incurred during, or as a result of, any move, repair or attempted repair of equipment by anyone other than a Vestaboard authorized service technician. All moves or repairs attempted by you or your agents are undertaken AT YOUR OWN RISK and Vestaboard shall have no liability for any injury to person or property arising from such attempted moves or repairs. In addition, labor may no longer be covered if you move outside of Vestaboard's service area.


Where permitted by law, replacement units, parts and electronic components reconditioned to as-new condition by Vestaboard or its vendors may sometimes be supplied as warranty replacement and constitute fulfillment of warranty terms.


Extended Warranty Service


Extended warranty coverage is available for purchase in 2021. For more information, please visit vestaboard.com/help for details.


How to Obtain a Warranty Service


To be eligible for service under this Limited Warranty, you must contact the Vestaboard Support team. You will be asked to provide Vestaboard with the serial number of your Vestaboard and the dated receipt, or other proof of purchase indicating the date purchased, upon discovering any nonconformity or defect. Claims must be made within the specified warranty period.


Any disputes between you and Vestaboard related to this Limited Warranty or the Vestaboard will be governed by the then-current dispute resolution procedures in Vestaboard’s Terms of Service, available here.


*This limited warranty is the exclusive warranty given by Vestaboard and supersedes any prior, contrary or additional representations. All other warranties, express or implied, including any statutory warranty or condition of merchantability or fitness for a particular purpose, are disclaimed except to the extent prohibited by law. In such event, such warranty is limited to the duration of the warranty periods set forth above. This exclusion applies even if this warranty fails of its essential purposes and regardless of whether damages are sought for breach of warranty, breach of contract, negligence, or strict liability in tort or under any other legal theory. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other legal rights, which vary from state to state.


**Additional Terms and Conditions apply. Please see Terms & Conditions for Online Offers to Purchase.