Vestaboard has a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your order must be returned to us in the same condition as received, with all labels still applied, and in its original packaging. You'll also need the receipt or proof of purchase.
Accessory purchases, such as 8ft Power Cords and Frame Lock Kits, are not eligible for return once delivered.
If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Damages and issues. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
- Refunds. We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. Vestaboard will refund the value of the goods returned but will NOT refund the value of any shipping paid. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please fill out the required form below to request a Vestaboard return.