What best practices should I follow while installing and activating my Vestaboard?

Ready to start using your Vestaboard? Check out our installation video where we walk through the entire process.

Please make sure to remove the plastic film on top of the frame and the foam inserts prior to using your Vestaboard. These are provided for shipping protection purposes only. Leaving them on may cause issues with functionality.

Here are some tips for a smooth experience:

  1. Pick an outlet location and mounting solution: Check out our recommended installation methods to conceal the power cord. You also have the option to purchase an 8' power cord. It’s important that Vestaboard not be placed on a table or surface without an appropriate VESA compatible system as it could fall over.
  2. Ask a friend to help: Vestaboard weighs 45 lbs/20 kg without its frame, so we recommend having a friend help with mounting. Not comfortable installing on your own? Secure a white glove installation.
  3. Designate one pairing code owner: A 6-digit pairing code will appear on the Vestaboard once powered on and the frame is securely in place. The pairing code is only used to register the Vestaboard and does not connect the board to an internet network. Only one person should enter this code and will be designated as the "owner" of the Vestaboard. Important: Deleting your board in the app will not reset the pairing code.
  4. Be patient when connecting to Wi-Fi: The time for your Vestaboard to come "Online" can vary depending on network settings. Do not make multiple attempts in the first 5 minutes or delete your Vestaboard inside the app to start over. The mobile app supports standard SSID/password network configurations. If you’re looking to use an Open or Enterprise network, connect with us here, we’ll need to help you get online.
  5. Activate Vestaboard+: Unlock a world of curated and automated content with our premium subscription, Vestaboard+. You can also schedule one on one time with us to help you learn and explore our growing library of channels.

 If you run into any issues during the initial set-up, please don't hesitate to contact us.