Can I cancel auto-renewal for Vestaboard+?

Our team is dedicated to helping Vestaboard+ users get the most out of Vestaboard with content and integrations you love. If you have any questions, comments or suggestions on how to make the growing experience of over 260+ channels even better, please reach out today as we love hearing directly from customers.

By default, your Vestaboard+ membership will automatically renew for additional year after your original 1 or 3 year term has expired. Should you prefer to manually renew your membership after each period, owner permission levels or any user logged in with the original email address used to purchase Vestaboard+ can manage membership details by following the steps below.

Within web.vestaboard.com:

1. Switch to your intended Vestaboard by clicking the dropdown in the top right corner next to your name initials.
2. Once managing the intended Vestaboard with an active Vestaboard+ membership, click on the torch icon located on the left sidebar to access Vestaboard+. 
3. Select the Billing tab, select Cancel Membership.
4. You will then be offered the option to schedule a real-time video chat so we can help create a stream of engaging content that caters to your needs or proceed to cancel after completing a brief survey.

Within the mobile app:

1. Download the latest app update, then tap the gear icon to access the Settings of the current Vestaboard you are managing.
2. Within Settings, tap the arrow next to Vestaboard+ to manage your plan. 
3. From the Manage Vestaboard+ page, scroll to the bottom and select Cancel Membership.
4. You will then be offered the option to schedule a real-time video chat so we can help create a stream of engaging content that caters to your needs or proceed to cancel after completing a brief survey.

If you choose to cancel your membership renewal, you can continue using Vestaboard+ until the end of your current billing period.