What is Recovery Mode? How do I enable it?

Recovery Mode is designed to resolve connectivity issues in the following situations:

1. Your Vestaboard unexpectedly drops from your Wi-Fi network. 

2. If you have moved your Vestaboard to a new location and need to connect it to a different network.

3. If the name or password of the Wi-Fi network that was previously connected to your Vestaboard has been changed.

You can initiate Recovery Mode and reconnect to Wi-Fi by following the steps below:
  1. Carefully lift the frame from the bottom of the Vestaboard and hold for ten seconds.
  2. Lower the frame back in place and a RECOVERY MODE message should display on your Vestaboard. 
  3. Open the Vestaboard mobile app and go to the Settings menu. Re-pair to your Wi-Fi network by tapping the arrow next to Paired Network. 
  4. If this does not work the first time, please power cycle your Vestaboard by unplugging and plugging back in and try to engage RECOVERY MODE a second time.
  5.  If you are still not able to initiate Recovery Mode, reach out and we're happy to help.

Please note that Recovery Mode will not trigger if you are connected via ethernet.